Returns & Exchanges

The Mercer Brand is committed to ensuring you are completely satisfied with your purchase. If your selected items do not meet your expectations, we offer a seamless 30-day return policy for all unworn and tagged garments.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package the Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.